Orders & Returns

Return Policy/COVID-19 Update

 In order to protect ourselves and our customers from any additional health risk, we have made the decision to change our merchandise return policy. 

We will not be accepting returns of any merchandise until further notice. 

  • DEFECTIVE OR DAMAGED MERCHANDISE:

 Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, we will not be able to accommodate a refund or replacement item.  

 

Thank you & as always we're grateful for your business!

All the Best,
The Pink Petal Boutique